Get your taxes done using TurboTax

I spent 3 hours on support call and came up with a resolution.

 

I installed TurboTax from a CD that I purchased.

 

The solution involved downloading the install from https://turbotax.intuit.com/personal-taxes/cd-download.  However, I did have to get a new License Code from the support agent.  Once I downloaded, I removed the CD installation and reinstalled with the downloaded file.  Once installed and running through the updates as usual.  It worked.

 

The CD installation that I purchased appeared to not be accepting the Updates as expected.