@ rcrowson28921 wrote:
I can't access Turbo tax that I ordered back in the Fall 2020
What do you mean by "can't access?" What/where is the roadblock? Are you not able to find the 2020 software purchase in your account so you can download the product? If that's the case, you may have multiple accounts without realizing it, and we can help you troubleshoot that once you fully explain what you mean.
Are you a TurboTax Advantage member with an annual subscription, or did you purchase 2020 TurboTax at the TurboTax website last November?
Was your credit/debit card charged last November? If so, try to find your purchased download here:
https://shopping.turbotax.intuit.com/app/downloads/
