@ NoCyaden wrote:
Okay I will try that after it gets rejected again because I submitted it with another new pin unknowingly :( Should have asked for help first.
"Do I input my agi when asking for 5 digit pin or enter nothing?"
Whichever one you use, it needs to go in its proper respective field; i.e., the AGI in the AGI field, or the PIN in the PIN field. Don't enter the 2019 AGI in the PIN field when verifying an efile. If you use the AGI to verify the efile, you can leave the PIN field blank. But I believe you said you had already tried the AGI, and that it was rejected. Did you correctly put the 2019 AGI in the AGI field or did you mistakenly put it in the PIN field??
Use the 2019 AGI from the original 2019 return--not an amended one. But here's an exception:
Did you file the 2019 return real late in the year such as after mid-November 2020, or did the IRS have a long delay in processing it, and didn't finish processing it by mid-November 2020? In either of those situations, you can try an AGI of 0 (zero) instead.
"I made up a new 5 digit pin because That's what I thought it was asking"
There is another screen that asks that to choose a PIN. Maybe you are referring to this:
Separate from verifying an efile with AGI or PIN, there is yet another screen (it may be called Signature ID) that does have you choose a Self-Select PIN. It will say to enter "any 5 digits of your choice" on that screen. It is on a screen with today's date and your birthdate. The Self-Select PIN you choose there is the one that can be used next year. For this screen, you can either enter the same 5 digits you used last year, or you can create a new one if you don't remember last year's or if you just want a new one.
