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@ saragood1 wrote:

Im also having a hard time logging in.  Have you seen it where it asks for your phone number and then says its an invalid email?  Im using a Chrome book so does that have anything to do with it?


You should not post personal info in this public Internet forum.  That image has your phone number.  No telling who could try to phone you to spam or scam you.   You should have redacted it prior to posting.  You can delete your image by editing your post.  To do that, click the tiny blue 3-dot icon just to the right of your comment.  It's possible a Moderator might remove it in the meantime.

 

That screen may just be a reminder to verify your phone number.  I don't know why it pops up "invalid email."  I don't know if it has anything to do with using a Chromebook or not.  What happens if you click on "Skip for now?"  Does it let you log in?   If so, once you are logged in, you can verify phone number and email address from within your account settings, which should preclude it from asking again later.

 

Once you are in your account, you can go to Intuit Account in the left menu column, which will open your account settings.  Then go to topic "Sign In and Security".  You can review the info there, and you can go through the process to verify an email address and verify a phone number.   There is a "verify" link next to each.