@bryanlanser wrote:
This is a pretty unaccommodating policy on the part of Intuit, and really short-sighted of them. I know I’m not alone in starting my returns on the CD version and thinking it would be better to upgrade to online and get tax help. Really unfortunate and really unfair to Costco to make them the bearer of the lost revenue. Next year I will just use a Paid preparer to do my taxes and avoid all this Intuit nonsense!
TurboTax "live" require that the live agent have access to your tax return. Online is on TurboTax's own servers so they have access to your "live" account. Nobody but you has access to your home computer. It simply cannot work with the CD/download desktop versions.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
