I have been a Turbo Tax user for years. Every year prior to this one, when I would start Turbo Tax, they would research the prior years return and know all my personal information and fill it in for me. They would also prompt me for my expenses from each instution knowing I had them in the prior year. This year, even though they researched my 2019 return, they didn't do that. I had to enter everything by hand. How come? This feature is why I use Turbo Tax every year. I as very disappointed with the loss of this feature.
