You can transfer information into TurboTax Online from a PDF produced by other software, but not from a TurboTax PDF. If you used TurboTax last year you have to transfer from the .tax2019 file, not from a PDF. If you used TurboTax Online last year, and you use the same account this year, the transfer is done automatically.
See the following FAQ for details about transferring information from last year's tax return into TurboTax Online for 2020.
How do I transfer last year's return into TurboTax Online?
Per @
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
