I had the same issue but eventually got a error message that my disk missing code to go any further (not exact words) so I had to send it back to Intuit and received a check the other day (almost a month wait). Bought another disk yesterday and Now I'm having the same problem with this disk as mentioned in this string.
So I'm just starting to try the things I've just learned may help. I got to the page requesting me to enter my license code but it wouldn't allow an entry. JUST SAYING MAYBE ANOTHER BAD DISK (Home & Business).
