Working on a different account is not proof the software works. The issue starts seemingly at random, so on the other profile the conditions simply may not have been met yet to trigger the issue. The troubleshooting guide from TurboTax that says how to uninstall it is clearly not for the current OS, it referenced files and locations that don’t exist. So I’m far more inclined to believe it is an issue with turbo tax(specifically related to the most recent Mac OS version) especially since a turbo tax employee confirmed that there is a known issue with turbo tax working on the latest Mac OS.
