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@ jharrison7 wrote:

It opened originally. Then would not open. It was frustrating. It was a download to a MAC. I talked to help line. I’m totally done with it.  


You appear to be a different person from "wayneg10" whom I responded to above.   This can get confusing with multiple people posting.

 

  I don't use a Mac, but I'll see if @ macuser_22  can assist any.