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Get your taxes done using TurboTax
@ wayneg10 wrote:Can not open deluxe 2020
Please describe what/where the roadblock is. I assume you are referring to the Deluxe desktop software (CD/download). Is it the version for Windows or Mac?
Is this a new issue? Have you opened it OK previously? Or did it just suddenly quit opening?
Or did you just install it and can't launch it for the first time? If you just installed it, did you enter the license code and activate it OK, or were you not even able to get that far yet?
Is there any error message?
Are you using a Mac by any chance?
If so, and if you just installed it, did you install this way?
After the virtual drive launched, did you drag the TurboTax icon to the Applications folder inside the popup window? You do NOT drag it to the main Applications folder on the computer--only to the Applications folder inside the popup.