If you are using an online version of TurboTax and need "live" help in completing it, then consider using TurboTax Live.
TurboTax Live is an online product that lets you get help and guidance from a tax expert when preparing your taxes. When you use TurboTax Live, you can work with a tax expert whenever you need assistance. You can even talk to a tax expert live while you both look at your return.
All TurboTax Live products provide:
- Help from a tax expert when you have questions about your return.
- A review of your return by an expert before filing, at your request. A tax expert can even sign your return.
- Talk live: Using SmartLook (one-way video where you can see the tax expert on your screen; they can’t see you) or by phone. You can ask about a specific topic or section or get a review of your entire return.
- Written response: Submit your questions and a tax expert will give a detailed answer by message within 24 hours.
For more information and instructions, see: What is TurboTax Live? and How do I get TurboTax Live?
