@Diane Corrigan wrote:
I have a CD and an license code. I downloaded...the system told me I need to update my Windows platfform, I did that to Windows 10 but now can not download again. Telling me the code is not valid
So you don't still have the installation file you downloaded the first time, or it won't accept the code at the end of installation?
If you did a major OS upgrade, you'll likely need to phone Customer Support for assistance.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
You can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact
