Get your taxes done using TurboTax

I did apply for a refund and never got it back!!!! I stated why I bought it as an employee at TurboTax said there was a workaround and I should buy it and could use with windows 7. Uh....NO.... I had to call again and ask someone to give me my refund. I did it with online turbotax. As last poster said, how secure is that ?  I would have preferred the desktop version as anything online drags down the system.