This is not fun. The IRS is going to test your patience.
First: Each taxpayer must have their own cell phone. I got rejected for trying to use mine to create an account for my wife...
Create an account on the http://irs.gov website. Click on the Sign In link and there will be an option to create.
Choose an user name and password. SAVE them, you will need to get a new IP PIN for next year.
There will be some personal questions, to identify you.
Now the IRS needs to send you an Activation Code. But if your cell phone number is unlisted, then they will send it you via US mail.
Watch your mailbox for the next 5 to 10 days...
Once you get the Activation Code, log back into your account and enter the code. xxxxx-xxxxx
Now they will send you a Confirmation Code, either by text or e-mail - you get to choose.
Login complete! Now look for a link to request an IP PIN. Hint: IP stands for Identity Protection. You may be able to do a search for it.
The IP PIN is only good for one tax year, you will need to go through this process again after mid-January.
WAIT 24 hours for the systems and databases to update.
Now login to your TurboTax account. Go to the Federal Tax link in the menu on the left side.
The page has several tabs in the window for the return. Choose the one for Other Tax Options.
This page will have a link for IP PIN. Enter yours, and your spouse's if filing jointly.
Now try to e-file again. If it fails, wait 24 hours and repeat - TurboTax doesn't always keep up with the IRS..
Good luck!
-Jay
