Please see the suggestions below:
If you're on a PC, open TurboTax and select Check for Updates from the Online menu near the top. Tips:
- It's best to use a wired, high-speed connection when updating, both to save time and minimize data corruption.
- If your connection drops in the middle of the update, try again; it should pick up where it left off.
- If you're having trouble updating on your PC, try a manual update.
If you're using a Mac computer and you want to make sure you're up-to-date, quit and reopen TurboTax. If you're not on the latest release, the program will automatically download it.
If that doesn't work, you can force a download of the most recent update.
- Open TurboTax and select the TurboTax menu.
- On your keyboard, hold down the Option key.
- This will change the Check for Updates menu option to Download Latest Updates...
- Selecting this option will force the most recent update for TurboTax to download and install.
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