robmaciver
Returning Member

Get your taxes done using TurboTax

Hi, this will sound weird but it worked for me.  It's a resolution bug - try reducing your screen resolution to 800 x 600 -- don't forget to make a note of your original screen resolution! Then launch TurboTax. When I did this, it no longer got hung up at the white screen with the blue dot, as it had been doing. Once TT has launched successfully, go back and return your screen resolution to its original setting and you should be good to go. Good luck! -- Rob