@Wasdin22 wrote:
Hello. Can I do payments for my auto-debit balance? I can’t afford the $90 payment at once. Is there a way to do $30 every Friday until it’s paid off?
Did you choose to pay your TurboTax fees out of your Federal refund, and has your Federal refund been delayed, and now TurboTax is sending you notices to pay your TurboTax fees or else they plan to auto-debit your bank account? (more info is in the FAQ I included at the link below.)
This is a user community forum. Nothing account-specific can be handled here. I don't know if TurboTax Support would do what you suggest, but if they won't, you could ask for a deferment, and then set aside the $30 installments to make the payment later before your deferment runs out. However, I don't know how long the deferment is that they give folks. You need to talk to TurboTax Support.
If you need to ask for a deferment, you should call them as soon as possible. Once they actually start the debit process, they say they can't stop it. They say they must be contacted by the Tuesday prior to the debit date.
FAQ: Why was my bank account auto-debited for the TurboTax fees?
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
The first paragraph there says:
If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.
Support hours are currently 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
