Apparently the initial question wasn't so apparent:
Here it is: I use TurboTax every year, and each year I use ONLY the online version, which stores all my data going forward. This year, for the first time, at the decision point - Desktop or Online - I missed the small print that said (this way to online). I noticed my mistake too late and the desktop version downloaded and demanded payment to continue. There was no abort function. Trying to use the desktop version was an unmitigated disaster. I gave up, went back to ground zero and opened the online version. All my data appeared like magic and I completed the filing - then had to pay AGAIN to complete. How do I get my $$ back for the version I did not use?
