Hello all,
I purchased Turbo Tax Deluxe in store (CD version) which comes with download code and the ability to load on up to 5 computers. However, when I tried to use the download code to install on my computer without a CD drive I get an error message saying that it's associated with another account. After numerous attempts, I spoke with a representative on the phone for over 40 minutes who was not helpful. I'm getting more frustrated with this product and their customer support over the last few years. I really appreciate any help.
