Resolution lowering allowed the screen to become visible. But you may not be able to enter info. Close the window and reopen. Resolution change alone doesn't take care of the problem. You should be able to enter the code at that time. However, you don't need to lower it all the way to 800x600. Mine worked fine at 1280x960. After entering code, you can set your resolution back to where you want it. Turbo Tax worked fine on high resolution.
