Thanks a lot for this answer. It worked well upon the software activation. However, the same problem showed up when we needed to pay for the state e-filing fee to TurboTax. I could see the window now, but I could not type in anything. I noticed that every time I typed in anything in blind, I will be able to see it upon the next change of the screen resolution. But I could not find a specific screen resolution under which that window can function normally. Therefore I just clicked the fill-in box and typed in blind, and then changed screen resolution to any other one to see it, and then moved to the next box. It was painful as I needed to type in contact information, billing address etc, and I needed to check all information was correctly typed in. I changed screen resolution for >20 times for the entire process. It finally went through. I hope turbotax can fix this bug next year. It is a very very painful experience. Fortunately such problem was not there when I entered the tax information, otherwise I would have switched to another software.
