@ Asnman wrote:
Hi mesquitebean yes, the thumbnail icon appears in the left column and does work. But the bookmarks icon doesn't even show up in that file, presumably because there are none to display.
OK. Sorry I didn't realize you didn't have a bookmarks icon at all in that skinny left menu. I just wanted to be sure it wasn't hidden or that it wasn't functional. If the bookmarks icon is not present at all, but the thumbnails icon is present, then it sounds like there aren't any bookmarks. And I don't know "why" there aren't any in your Online 2020 PDF, while there is in my desktop 2020 PDF.
I have nothing else to suggest other than occasionally trying to make a new instance of the PDF using that same "Add a State" method later in the season. It might update at some point to have the bookmarks later in the year.
Or if you want to talk to TurboTax Support to get their thoughts:
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
