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Hi I just had a sharing screen session with a specialist on chat. I am sure he looked a while at the page with my name, SSN, and home address. Is this common?
If it is common that the filer's name/ssn/address info is visible to live chat, I would not feel bad. But this is the first time I use Turbotax, and so have no idea whether it is OK.
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April 23, 2021
9:10 PM
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Get your taxes done using TurboTax
You gave your permission.
They are going to see personal information.
April 23, 2021
9:52 PM
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Get your taxes done using TurboTax
As long as its expected, I feel better. Thanks for your reply!
April 24, 2021
7:30 PM