@college2019troy wrote:
Thanks for the help!!
That makes a bit more sense. How about the username though, would Intuit have created that username when automatically having an account for TurboTax? That's the thing that's confusing me the most because even if my TurboTax account was created automatically, I've never seen, used, or selected the username "college2019troy".
That I don't know. On this forum, you can change your display name (the software calls it "username") and your display name or user name does not have to be the same as your login account. You access this by clicking your user icon in the top right corner and going to "My settings". Maybe your display name was automatically generated from something else in your profile, like your email address?
