- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
No, you can't get a refund of your TurboTax e-filing fee because TurboTax doesn't charge an e-filing fee in TurboTax Online.
When you pay for TurboTax Online, you're charged a tax preparation service fee. The prep fee is charged whether you e-file or print your return.
If your tax return is rejected, you can either fix the rejection and try e-filing again or file a paper return instead.
and Because the TurboTax CD/Download state e-filing fee covers transmission costs and does not guarantee acceptance, it's our policy to not issue refunds except under these special circumstances:
You weren't able to successfully e-file because of a tax situation your state government doesn't support.
The rejection is caused by an override in your state return that we instructed you to enter as a workaround to a known product issue.
A known program error or state government problem blocked you from successfully e-filing your state return.
You were accidentally charged a second e-filing fee when you resubmitted your state return.
If any of these situations apply to you, you can contact us for a refund.
Note: If you used TurboTax Online, know that we don't charge a separate e-filing fee, so there's nothing to refund in this case.