Get your taxes done using TurboTax

First time having to pay and the same thing happened to me.  Thought I scheduled a payment in Turbotax but couldn't find any evidence that I did when I reviewed the return documents.  It actually appears to instruct you to pay directly on the IRS site which I did.  Then 2 days later another payment went through so now I have paid twice.  So far the number I have to fix the issue is [phone number removed] and they are not accepting calls.  Did you ever figure out how to get your second payment back?