Yeah what a joke of a service TurboTax provides for its customers. You have to be completely clueless about taxes or current events for them to be of any help to you, because these people are not “Tax Pros”... just some people TurboTax contracted to sit at home answering the phone for $12/hr. With that being said... I would like to know how to speak to someone that actually works for TurboTax and has access to fix technical errors on my account! I’ve been told by a few of your “tax pros” that had no clue what was going on to wait for it to be fixed for a month and still nothing. This will be my last year with turbo tax and like the other person said.. it may show I've been using it for only 3 years but I’ve used TurboTax for my businesses for 15 years. Never again.
