Is there someone I can speak with directly or a number I can call to speak with a representative for assistance.
My Mother and Father filed their tax returns using Turbo tax (which they've been doing for the last 5 years) and this year their returns were rejected b/c it appeared that they identified 2 1099-R forms that were entered.
Yes there are 2 1099-R form statements for the same Payer BUT one is a form for my Father and the other is for my Mother. They each have their own personal accounts which is why there were 2 1099-Rs entered separately. These were filed the same way with their 2019 tax returns and were accepted. Who I can I speak with directly to get this straightened out. Any guidance would be greatly appreciated.
