Get your taxes done using TurboTax

We have a similar problem: Apparently, Turbotax no longer remembers the 1099-MISC information that we have used and re-used for many consecutive years. We shouldn't have to waste time and effort by manually re-entering data that TurboTax has maintained and imported year-after-year for nearly 30 years! 

We have been using Turbotax, Quicken, and QuickBooks since the 1990s.   All three USED TO BE great--both individually and as an ensemble. (BTW, I use BOTH Quicken and QuickBooks because of my wife's business, and our personal and other business/financial needs.) And that is why we HAD BEEN (happily) using all three of them for so long.

But, over the past several years, each of those programs have developed significant and increasing problems.  For Quicken, the reason seems to have been that Intuit decided to sell it, so why sink any more money into maintaining, let alone improving it.  I get that. Don't like it; but I "get" it. (BTW, Quicken's new owners seem to be doing what they can to maintain and improve it--so I am still using Quicken.)  But I swear that for QuickBooks (to a lessor degree) and, especially for Turbotax, Intuit and its minions seem--to me, at least--to have been suffering mess-ups with increasing frequency.  For example, when lots of people complained over each of the past half dozen or so years that Turbotax could no longer accurately (if at all) import data from QuickBooks and Quicken, the Turbotax and Intuit support people and other non-employee website monitors insisted that the people complaining of that on their support and community pages--myself being one of many--were doing the task wrong; were lying; that a solution was immanent; or that the problem will be fixed for "the next tax year." But, year after year, in fact, the problem was real and no solutions were forthcoming. 

Now here I will be careful to clarify that, this year, I have not tried to import data from Quicken or QuickBooks into TurboTax.  I decided last year that I would never try that again.  For several years now, it has taken too much time and effort, and created too much frustration and anger for me to intend to try that with Turbotax again.  It has become faster and simpler to just go with the flow--that is to manually enter the data.  So I swore that I will NEVER try importing from Quicken or QuickBooks into TurboTax again. Nor will I waste my time complaining to Support about this problem, either. Given what I have seen and experienced, what is the point?

At least--I told myself--I can trust TurboTax to walk me through preparation of our taxes, and TurboTax still seemed to do that part of the process better than the competition.  Plus, TurboTax also made it easier to do my taxes from year-to-year by tracking, remembering, and prompting me for stuff--like 1099-MISCs, for example...  Now, even that no longer appears to be true.  I don't know if this is due to forgetfulness, poor programing, or bad intent.  And I no longer care which might be the case.  I am done with TurboTax. 

You wanna bet that this comment gets deleted from the database?  Perhaps they will say it is "off-topic," a fraudulent post by the competition, not productive, or some other excuse.  Or maybe it will simply disappear.  Whatever, actually happens, it won't surprise or even bother me.  I'll be gone and it won't really matter to me any more.  The real question is whether TurboTax and Intuit will resume listening to their customers or not. If they don't, their time is numbered.  If they do, then maybe someday I will come back to TurboTax. Who knows?

I bought this program in December.  But I only just started using it when I stumbled on this problem.  Now, it is too late to start over--"from scratch" as it were--with another program.  And that is on me.   So this year I expect to finish our taxes using TurboTax.  But NEVER AGAIN.  H&R Block, get ready, I'll be with you (or some other tax prep program) next year!  I don't know whether I will be alone in that migration, and I don't really care.  I just want a tax prep program that I can reasonably rely upon.