Form 8911 section for Electric Vehicle Charging Stations doesn't work. The credit always computes as zero dollars.

I purchased a EV Charger for my house for my EV that I both purchased in 2020. When I use Form 8911 on TurboTax, and enter my cost for purchasing the charger and then the paying an electrician to install it - it always calculates as $0.

 

I look at the requirements of the credit per TurboTax, and it states the following. We meet all the requirements (my answers in RED).

 

Credit Requirements
The following conditions must be met to qualify for this credit:
 - You started using the station in the current tax year (2020). PURCHASED & INSTALLED SEPT 2020
 - You are the original owner of the station. YES, THE ONLY OWNER
 - The station is used primarily in the United States. YES, IN NY
 - The station is installed at a residential or business location. AT MY HOUSE

Eligible Expenses to Claim
The cost of the charging or fueling station include:
 - The amount you paid to purchase the station PURCHASED FROM TESLA, I HAVE THE RECEIPT
 - The fees you paid to have the station installed in your home or business location (i.e., electrician fees). PAID AN ELECTRICIAN
 - Permit fees DOES NOT APPLY
 - Any city, local, or state fees that you were required to pay in order to be able to install your station. DOES NOT APPLY

Example: You purchased your charging station for $850, paid an electrician $2,000 for installation and hardware. You would enter total cost as $2,850 for your station.  YES AND MY TOTAL IS OVER $1000

 

So I can't figure out why this is happening. We also called into TurboTax and the basic support I received was unable to answer my question, and suggested I upgrade to speak with a CPA. I wanted to check to see if anyone had an ideas as to why the form wasn't working before paying extra....

 

Also as a hail mary, I tried two different browsers, and that didn't make a difference. Still rang up as $0.

 

Would appreciate some help.... thank you!