Thank you for your response! I wished I had waited to see this. I had even upgraded to the LIVE version on Thursday and talked to a CPA (TurboTax support's solution to me) and she agreed it was a software issue. So I was dead in the water, until it got fixed, but NO suggestions on How to fix it.
It has been VERY FRUSTRATING with the lack of support. I kept calling back, bound and determined for SOMEBODY to realize it was a problem that needed fix or to tell me how to work around it. Lucky for you, you had someone knowledgeable enough to help you figure it out and not just throw up their hands, as I have experienced.
I decided on my own to try the CD that my husband had for his mother's taxes and basically did them from scratch, which entailed doing what you did and entering the historical principal received as though I was entering the installment sale first time on this software. NO PROBLEM....completed and e-filed within a couple of hours!
Now I am in the process of requesting a refund for what I paid online, since I also had to pay to E-file states with the CD.....we'll see how that plays out. I was dumb for pre-paying online prior to insuring the taxes were ready to e-file!
Thanks again for keeping me updated on your progress. Nice to know I wasn't crazy all along and that it indeed was a software error.
