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***SOLVED***

 

- browser cookies clearing doesnt work. And your internet speed is fine -

 

I called into an (knowledgeable) agent who helped me with the issue. when you import your investments using the auto import feature, there are two scenarios for which the import doesnt work. However the interface doesnt say there was an issue 

- if somehow the fields that turbotax is expecting doesnt match with what the brokerage is providing. 

- you are importing more than 500 rows. 

 

For both these scenarios - DO NOT import, if you did, go back to "wages screen" and delete the connection and do a manual summarized entry. You will be prompted to upload the 1099B pdf. Do that and you are done. 

 

Thank you Agent BIANCA for helping with this. she was kind enough to offer a service code that waives turbotax charge. I couldn't use it because I had already paid the fee. But I still appreciated the gesture. And definitely appreciate the workaround. 

 

I am hoping turbotax fixes these issues 2022 filing season!