Get your taxes done using TurboTax

This issue should not be marked solved!  It is still a serious problem and Intuit needs to fix it.  I find it insulting that the responders imply it's our fault and we have to do multiple complicated steps that don't even work the first time.  

Yes it is fixed in the sense if you wait forever for the unpacking, it will eventually finish.  and yes if you repeat the process 4 times and reboot 4 times you might get turbotax to load.  But this is clearly not a solution; Intuit needs to fix it, not mark it solved.