For me it was just resolved a week or two ago. The issue was resolved through a software update -- I did nothing different at all. Oddly, instead of making both fields zero, it made both fields blank.
If you're getting the same rejection code, have you tried the tips folks on that reddit message board were saying worked for them? That is, have you tried going through the "credits & deductions" section to make sure that all the child care related sections have a blue "0." rather than just being blank?
Good luck!
If that doesn't help though, I'd recommend calling them. It being April 15, the call volume might be high, but then again this year the deadline isn't April 15 so maybe it'll be ok. If you don't have a reason to want to be in by April 15, maybe if you tried tomorrow (or over the weekend if they do that, I'm not sure) you'd have better luck. I got on the phone with a representative pretty quickly and they understood the issue pretty quickly via a screen share and I got the sense they might be able to help -- but before I could get any such help, I found out the issue was resolved by a software update. Hope something in here helps...
