Get your taxes done using TurboTax

I am trying to file my 2020 taxes using Turbo Tax Support.  Previous years I purchased the disk from Office Depot.  This time I purchased the wrong one and they would not accept it back for a refund, therefore I Mailed it to you TURBO TAX through U.S. Mail, hoping to be able to do my taxes on line with the Turbo Tax that's already in the compute.   PLEASE, I NEED HELP.