Yes, Orcabait91 is correct, the answer is to enter the same AGI for each spouse, even though that may seem as though the information is doubled.
TurboTax does have credentialed tax experts with tax accounting expertise. For technical matters, you can send us a diagnostic copy for us to see your numbers but otherwise not your personal information. This sometimes is the most efficient way to resolve the issue.
It is important to check a few baseline parameters such as minimum system requirements.
Secondly, the program must be up to date with your latest entries.
- For TurboTax Online, close out of the program completely and close the browser window. Re-open using Chrome in an incognito browser on a Windows 10 PC and/or see: How to clear your cache.
- For TurboTax CD/Download, make sure to check for updates. For more information, see:
Often times entering an override will prevent e-filing and should be a last resort. In general, while still allowable, overrides may preempt TurboTax valid calculations and could lead to unexpected results and subsequent notices. Therefore, doing overrides would forfeit the accuracy guarantee.
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