Hi,
I faced this issue, where the software did not prompt me to enter the bank info, since I was not getting a refund.
So I entered the bank info manually using the form option for my federal tax (This is after I called Turbo Tax customer support). When my thirds stimulus check refund was expected, I did not get the money through direct deposit, instead got it through a paper check (almost 3 weeks delay). I called IRS, and they told me the bank info was empty and was not transmitted. So the manual option for entering the bank info did not work for me.
Turbo Tax must fix this issue. I don't understand why TT don't allow to enter the bank info even you are not getting a refund. I used to fill my taxes using hard copy papers, and I always write my bank info. If TT does not fix this issue, then I'm going back to the hard copy option.
Hope this info helps
Thanks
