This has happened to me also. CANNOT change information. HAVE NOT FILED but will not let me change anything. "SEARCH" only opens up a new tab and asks to sign in. I sign in and it starts all over again. Cannot contact help or customer support. When I called computer would not understand any questions unless you ask it the question it is expecting..... and you have not Idea... it just keeps saying it doesn't under stand the question. When you ask for representative, it says to ask a question first. This became an endless circle. It appears TurboTax does not want to talk to customers. Agree... Turbo Tax is not user friendly. I recommend H&R block.... they have real customer service.
