We could not get ours to work for the life of us. We ended up just printing it out and filing by mail instead. Although refunds seems to be taking forever. We sent ours the end of February and are still waiting for it to process. Turbo tax $80 charge or whatever it was down the drain but oh well. I hope it works for you because the online processing I think goes much faster than sending by mail. I totally understand your frustration!!!!
