@Russrn unfortunately they don't know where the error lies so they can't do a massive fix (though I imagine that eventually that will happen) but as of right now each individual that has had the error happen to them must call and request they fix it. Sorry. Patience and kindness goes a long way. I would say I spent over 6-8 hours in total over 2 weeks to finally get my correction made. Again, make sure you received your direct deposit of your refund before you even call otherwise they can't adjust the missing RRC.
