Hi,
Could someone help here? I am really frustrated by Turbotax's support and inefficient help here.
I have a rental property, I put total rental days to be 365, and put 0 days for personal used in schedule E. But when I tried to file my return, it kept showing error that the personal used days is also 365 days, which means the total rental days + personal used days are more than 365 days and not allowing me to file the return.
I have called turbotax specialist 3 hours last week, they said they will do further investigation and provide a solution, today i got the email on the solution, and the advice is to delete the whole rental form, it took me more than 3 hours to put together the rental form, it is really frustrating to delete and redo the form, plus it is still not guaranteed to fix the issue. And it is really not my fault at all.
I am really disappointed with Turbotax's product and support now. Could someone help here? Thanks sooo much!
