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Get your taxes done using TurboTax
I had already paid for my returns, but wasn't able to process them because I needed to provide my wife's driver license number and didn't have it at the time. Today, I input the info and attempted to e-file. I received the error "Our records indicate that you are not entitled to efile one or more formsets." I attempted multiple times and it did not go through. I searched online and found another website that suggests deleting the state return and signing out of TurboTax. I did that and re-initiated the state return. Now, it is asking me to pay $50 for the state tax again when I have already paid. I still don't even know if the error will be fixed because I don't want to pay another $50 to try again. Please help!
‎April 13, 2021
8:36 PM