When import does not work, manually enter info. Here are the steps:
In TurboTax online,
- Sign into your account, select Pick up where you left off
- At the right upper corner, in the search box, type in 1099b and Enter
- Select Jump to 1099b
- Follow prompts
- On-screen, "Let's import your tax info, select I'll type it myself
- Follow prompts to continue
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