I'm also befuddled by how Intuit is handling this. Looked at TaxACT and they are pulling an even worse scam. Off to Free Tax USA where my filing with an HSA does not cost an additional $60. Thanks Turbo Tax for wasting 2 hours of my day. This should be disclosed in the beginning when the W-2 is entered into the software, not sure why you allow a customer to continue to think that they can file for free throughout the entire tax preparation and filing process only to say gotcha at the end and extort the user for $60 to file their taxes which they are required to do.
If Free Tax USA starts charging me then it's back to the old paper filing days and enough of these digital paywalls that are so sleazy with letting you think everything is done only to demand payment at the very end. Anyone that doesn't think this is extortion better break out a dictionary and take a look.
Intuit you lost a customer for life, never coming back. Yeah Free Tax USA is essentially Intuit but with the government as a buffer so that people can file their taxes without these absurd paywalls.
What an awful company treating people like these to extort them for a few dollars on their return, hey you're getting a tax refund, but first you gotta pay me $60 and then you can submit your taxes to get your refund. What a joke.
