I was having the same problem and tried some of the suggestions from other users in this forum. I left my display at the default of 125%, but changed my resolution to 1280 x 960 (default is 1920 x 1080), instead of 800 x 600 as recommended by others here. That took care of the problem, and because I had already paid the $25 e-file fee to Turbo Tax by phone last night, I called Customer Service again and they gave me a confirmation code for my state e-file. Once I entered the code, I was able to proceed with the state filing and it's finally done. (All this after I spent 3.5 hours on the phone with 2 different Turbo Tax technical reps last night, neither of which suggested changing my resolution.) So glad I decided to check the forum tonight to see if anyone else was having the same problem as me. We can all learn from each other . . . and maybe now the Turbo Tax technical reps can make this suggestion to anyone else calling with this issue.
