Try resetting your password in a Google Chrome Incognito window:
- On your computer, open Chrome.
- At the top right, click More (three vertical dots), then select New Incognito Window.
- A new window appears. In the top corner, check for the Incognito icon .
https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en
