Not so far. 3 phone calls, each 1-2hrs long. 2 of them have told me I need to upgrade to talk to a CPA!??? It has worked perfectly the last 5 years!
Questions:
- Is yours only the principal box on installment sales that is not populating forms? My interest box populates the Schedule B, but the principal box does nothing.
- Is this the first year for your installment sale entries or subsequent years?
- In my conversations with the resolution team, I discovered my 2019 taxes DID NOT generate a 6252, but the previous years did. This is the first source document that needs to be generated and it is has cumulative data on it. Therefore, I think that is the problem. The database is looking for last year's 6252 and it does not exist, so the database gets an error. I just can't convince someone of this! They think it is a user problem.
- I was excited to see that I am not the only person with this problem. Looking forward to your reply, to see if we are experiencing exactly the same thing. I have to decide my next course of action: CPA, different tax software, ????
