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Get your taxes done using TurboTax
Hi all, I ran into this and my solution was that I had to update my mailing address in My Info. When filing, it asks you to register and says you need a US address. I'm an American living abroad for the past 8 years so I put my mailing address as the one I have abroad (as I have no address in the US). After reading this thread, I went back to my info and gave myself a US mailing address (used my father's), then used that address for registration. This causes the error to clear.
Generally TurboTax is good at finding discrepancies in entered data but in this case, it gives a general error which sends us all for a loop. I strongly recommend everyone with this error to look over their personal details to make sure everything matches well.
‎April 13, 2021
6:09 AM