when i complaimed to the better business bureau , and you can too!, i asked for intuit turbotax to help everyone , not just me. I specifically asked turbotax to admit they made a mistake this year on activation and provide a link on their main webpage to assist all users of turbotax. and to send by postal mail or email an apology and instructions to solve this massive problem.
But, typically, they only want to help one person, and try and hide from responsibility for a tremendously painful exercise in software licensing that failed.
So use the email listed, the turbotax robot deleted the phone number listed. And... Good luck! we all need it , desperately .
